A web order management system is a fantastic tool for many small businesses and the benefit of implementing could help to take your store to the next level. Many still work on a more traditional for of sales based ordering but given the wide accessibility and the low cost of a web based system, there really is no reason why more businesses shouldn’t make the transition and modernize the way in which they buy and sell.
If this is something which you are unsure about, here are just some of the benefits which you can anticipate.
Shrinkage and waste costs money to the business but there is no way of telling you just how much money that is costing the business if you don’t have absolute accuracy of stock levels. Thanks to web based order systems you will have maximum accuracy around what is coming in and going out of the business and this will give you better data around your shrinkage and waste.
Tying Up The Money
Small businesses depend on having cash flow and that means not tying up your capital in a slow moving product, that makes very little sense and it reduces spending power. A web based system would never allow this to happen, it uses sales data to understand exactly what your business needs and when you need it. This will ensure constantly moving stock which is freeing up capital and making sure that any storage space is being used to its full potential.
If Mrs Smith comes in every Wednesday afternoon for 4 tins of dog food then you will learn that on your own in a small store and make sure it happens. What if there are 100 Mrs Smiths however, coming in throughout the week for the routine buying of products, could you keep up with all of those? The answer of course is no, but a web based ordering system can. It will recognize these trends and it will ensure that those products are always in stock for those peak hours, making sure that all of your customers get the best service possible. Service is not just about helping someone with a smile, it is also about making sure that they are able to get what they came in for.
If someone comes into your store and asks you for a certain item you should instantly be able to tell them whether or not you have it in stock and if not, when it will be coming in. This shows a true professionalism and it ensures that you give customers faith in your business. The last thing you want is to not be able to give the customer an answer, doing that would be a surefire way of losing a sale and damaging your reputation.
This is a system which just makes the running of a business and its products so much better.