Any kind of business or system that has access to sensitive data requires security at a maximum level. If some information were to get out it could have devastating effects such as client payment information being available to fraudsters or personal information being open for people to buy or view on the internet. Healthcare systems have huge security concerns because there is a possibility that a virus could completely shut down any patient information which could be potentially dangerous due to the switch from paper to computer being pretty much complete.
So, what exactly is user behavior analytics software?
What user behavior analytics software does is safeguards a system from the negligence of the end user by using analytics. To put it in short, antivirus software or firewalls can guard against incoming viruses or attacks however what if the end user is not using their computer in a correct manner and allowing things to enter their system. If they are downloading things they shouldn’t be, constantly visiting sites they shouldn’t be or committing actions on the computer they should be, the analytics software will pick it up. It can also pick up if an end user themselves are putting something harmful on the system or even if they are up to something they shouldn’t be, such as editing records that they aren’t supposed to be or committing illegal offences online.
How can it help you or your business?
It´s very simple, software like this can basically give you peace of mind when it comes to knowing that the files, systems and information of your company are entirely safe. Healthcare systems have actually failed recently such as the United Kingdom’s National Health Service, which suffered an attack from an end user of their systems, which resulted in many of the country’s hospitals actually being unable to find patient details, allergies, past/ongoing illnesses and complications. Another recent example was a popular games console manufacturer having thousands of customer details and payment details being released into the public. If you think you can trust your employees then maybe you are correct, but can you trust that they are completely computer literate and won’t mistakenly permit or download something which could have devastating, company finishing consequences?
Some software offers another benefit that enables you to log data of user activity, meaning that, if you believe an employee is not necessary doing the company harm but is spending the whole day on Facebook rather than working, you can actually view their user activity in order to know for sure and punish them accordingly presenting them with the evidence.
As you can see from the above explanations and keeping in mind the examples, it is much better to have peace of mind and keep on top of your end users at all time. You never know what could happen or how it could happen, after all, it´s better to be safe than sorry!